Frequently asked questions
How is Vikalp Omni billed?
Through Shopify, on your normal Shopify bill. Every paid plan starts with a 14-day free trial and you can cancel any time from your Shopify admin.
Will Vikalp slow down my store?
No. One small script loads after your page has loaded, and every block draws itself afterwards. Nothing blocks your page from showing.
Does it work with my theme?
Yes. Vikalp uses Shopify theme app blocks and an app embed, so it works with Online Store 2.0 themes, including Dawn and Horizon, without editing theme code.
What happens to my data if I uninstall?
Your store’s data is deleted 48 hours after uninstalling, when Shopify asks us to. Shoppers’ data is deleted whenever Shopify sends a deletion request.
Can shoppers’ emails come from my own address?
Yes. Add your domain in Settings → Email sender and verify it with a few DNS records.
What are Omni Credits?
Omni Pass rewards paid as Shopify store credit under your programme’s name. Shoppers spend them at checkout like cash.
Do I need the whole suite?
No. Each app can be used on its own; the Suite includes everything (including Omni Pass) for less than buying the apps one by one.
Do you support languages other than English?
Shopper-facing text can be changed and translated per language in each app’s settings.
Not here? Contact us.