Sub-processors
These companies help us run Vikalp Omni. Each one processes data only on our instructions, under a written agreement with security and confidentiality commitments.
| Company | What it does for us | Data | Where |
|---|---|---|---|
| Render | Hosting: our servers and database. Render delivers our traffic through Cloudflare’s network | All data in Vikalp Omni | United States (Oregon) |
| Amazon Web Services (Amazon SES) | Sending emails to customers and merchants | Names and email addresses, email content | India (Mumbai) |
| Google Firebase (Cloud Messaging) | Delivering notifications to store apps | App device tokens, notification content | Worldwide (Google) |
| Cloudflare | Our domain names (DNS), the network our hosting provider delivers traffic through, and file storage (Cloudflare R2) for images stores upload and customers’ review photos | Visitors’ IP addresses and request details, in transit; review photos and uploaded images | Worldwide (Cloudflare) |
| Sentry | Error reports | Technical details of errors, with personal details removed | United States |
| GitHub | Building store apps from each store’s design | The store’s app design and settings, no customer data | United States |
| Google Workspace | Our email, including support | What merchants write to us | Worldwide (Google) |
Shopify isn’t on this list: it’s the platform your store runs on, and it shares store data with us under your instructions.
Your own accounts that you connect, such as Meta, Google Analytics, Google Ads, Google Play and the Apple App Store, are your choice and work under your own agreements with those companies.
Changes
We update this page before a new company starts processing personal data for us, and tell merchants in their dashboard. Questions or objections: support@vikalpomni.com.